May 24, 2024  
NCU Catalog - December 2016 
NCU Catalog - December 2016 [ARCHIVED CATALOG]

Student Support Services

Enrollment Services

Enrollment Services is comprised of the following teams:

Admissions - This area makes the initial contact with interested parties and prospective students to explain Northcentral University programs and systems of delivery. Admissions Advisors assist prospects through the application process. Please contact or 866-776-0331 for information.

Enrollment - This department provides final admissions support, evaluates transfer credits and prior coursework completed at other institutions prior to a student being accepted into the University, and has a primary goal of transitioning applicants into enrolled students. The Re-Entry Team is specifically geared towards re-enrollment of past graduates and non-completers of the University. Please contact 1-888-628-6911.

Office of the Registrar

The Office of the Registrar is the official record-keeper of the University and is responsible for maintaining the accuracy and integrity of all academic records of current and former students.  The Office provides for a variety of services to current and former students and external and internal constituencies.  Responsibilities, assignments, and services include but are not limited to, reviewing, evaluating, and determining basis for admission; transfer credit evaluation and application; record maintenance; transcript processing; university withdrawal and dismissal; enrollment reporting; student record verifications; grade change processing; degree conferral, diploma processing, and guiding students through the publishing process of dissertations; policy management and catalog publication; and FERPA compliance.  Additionally, Office of the Registrar leadership serves as a member of various University Committees.  

Student Financial Services

The student Financial Services staff provides general information regarding funding options available at Northcentral University to both perspective and current students. The staff follows federal guidelines regarding Cost of Attendance, Entrance and Exit Counseling, and certifying private alternative loans. Financial Services staff maintain a working relationship with lenders and file all reports as required and requested.

Academic Advising

Academic Advisors, working in program-related teams, provide students with academic support for their individual degree programs, and through frequent and scheduled contact with individual students help support students as they matriculate through their program. Academic Advisors assist students with understanding policy and procedure that affect students’ academic experience. Information about contacting Academic Advisors is found on each Course Registration Information (CRI) issued upon registering a student in a Course at Northcentral University. The contact information for Academic Advisors is listed on the right hand side of every student Portal.

Student Success Tour

The Student Success Tour is located under the heading “For New Students” on the Student Portal. Students may also contact their Academic Advisors with questions about navigating their Student Portal and Course Pages.

Disability/ADA Services

In compliance with the Americans with Disabilities Act, Northcentral University assists qualified students with the opportunity to gain equal access to information and course contact through a process called academic accommodation. With the assistance of an academic accommodation (usually a time extension), a student who is otherwise qualified should be as successful as a student without a disability. See the Student Rights & Responsibilities  section for additional information.

Academic Success Center (ASC)

Northcentral University’s Academic Success Center (ASC) is the one-stop spot for all NCU academic support services. We invite you to use ASC services and resources to develop your skills as a self-directed learner and succeed in your program of study. The ASC provides academic coaching in scholarly writing, reading, statistics, and time management training through Attack Your Day. The ASC houses a library of resources for students and faculty on scholarly writing, critical thinking, academic integrity and APA formatting.

Center for Teaching and Learning (CTL)

The Center for Teaching and Learning (CTL) promotes effective teaching and enhanced student learning by encouraging and supporting faculty efforts to explore the teaching and learning process.  Such explorations include the advancement of pedagogical skills, constructive feedback and engagement, and the use of instructional technologies.  Working in collaboration with other academic service units, the CTL promotes and strives to demonstrate excellence in service to all members of the Northcentral University community.

NCU Library

The University Library is committed to supporting the academic research needs of students, faculty and staff. The Library does this by providing timely, quality information resources and services such as reference and instruction, and the interlibrary loan service. Students also have access to highly qualified and experienced Library staff. Library services include:

  • Research Databases - Access to databases containing thousands of journals, magazines, newspapers, e-Books, dissertations, financial data, and other information resources are available in the Library.
  • Interlibrary Loan Service (ILL) - Students needing articles, and book chapters not in the Library collection can submit an interlibrary loan request. Students can register for the ILL service by clicking the “Request Interlibrary Loan Items” link on the Library homepage. Students will need to utilize local libraries for print-only materials.
  • Ask a Librarian - Students can receive library assistance by using the “Ask a Librarian” service. A link to the Ask a Librarian service is conveniently located at the top of the Library website. Questions are answered promptly.
  • Library Workshops - Students can attend live workshops. The workshops provide in-depth information about using library resources and services. A schedule of events is published on the Library site and student announcement area. Students can register for workshops from the Library Workshops Schedule area, or if attendance to an event is not possible, recorded workshops are available from the Learn the Library page. Students are strongly encouraged to attend or view a Library workshop prior to beginning coursework.
  • Library Hours - Library staff are available Monday - Thursday, 8 a.m. - 9 p.m. and Friday - Sunday, 8 a.m. - 5 p.m., Arizona time, excluding holidays.

Students can contact theUniversity Library by phone at 888-628-1569, by email at, or by visiting the Library homepage and using the Ask a Librarian. For more information regarding Library policies, students can go to the Library policies page.

Alumni Services

A graduate is a student who was awarded a degree from Northcentral University. As graduates, NCU alumni have continued access to a number of journals and databases in the NCU Library. Other alumni services include:

  • Alumni Communities
  • Alumni Events
  • Distinguished Alumni Program
  • Higher Degrees Alumni Magazine
  • Student and Alumni Store

Further details about the NCU Alumni program can be found here. Northcentral does not offer job placement assistance and cannot guarantee job placement upon program/course completion or upon graduation.