Password Standards

Students must have valid login and password credentials to access NCUOne. Passwords for student accounts must be a minimum length of eight (8) characters and meet three of the following conditions:

• English uppercase characters (A through Z)
• English lowercase characters (a through z)
• Base 10 digits (0 through 9)
• Non-alphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;”’<>,.?/

NOTE: For greater security, passwords should not be based on personal information (e.g., names of family, birthdates, etc.) or complete words or phrases in any language, slang, dialect, or jargon.

Passwords expire every 90 days and cannot be reused for 365 days (one year) from the date of expiration. Students with expired passwords will not be granted access to NCUOne until they have successfully reset their password. Instructions for updating account passwords are available through the NCUOne login/password reset feature.