NCU Catalog - October 2020 
    
    Jan 31, 2023  
NCU Catalog - October 2020 [ARCHIVED CATALOG]

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OLB-7001 - Conflict Resolution and Mediation

Semester Credits: 3 Weeks: 8

Students must become adept at interpreting conflict and identifying options that result in a favorable outcome for all stakeholders. Constructive responses and mediation skills developed through a focused effort to understand communication patterns, interpersonal relationships, and communication skills can produce successful conflict resolution. Theory, self-reflection, and enhancement of conflict skills, cultural understanding, structure, and practice of collaborative and mediated negotiations are emphasized.



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