Jun 19, 2024  
National University Volume 86B-2 Catalog - April 2024 
    
National University Volume 86B-2 Catalog - April 2024
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OL-5100 - Resolving Conflict 

Semester Credits: 3 Weeks: 8

Conflict management processes and skills are essential for educators to possess. This course focuses on examining the nature of conflict—its origins, sources, and types—as well as the concepts and skills of proactive intervention and conflict resolution/peer-mediation programs. Emphasis is placed on enhancing a leader’s approach through focusing on interpersonal relationships and communication skills. Utilizing and applying various conflict resolution strategies and approaches within a school setting are highlighted.



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