Jun 19, 2024  
National University Volume 86B-2 Catalog - April 2024 
    
National University Volume 86B-2 Catalog - April 2024
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MSN-5230 - Performance and Process Improvement in Nursing

Semester Credits: 3 Weeks: 8

The tools and techniques utilized for performance and process improvement help nurses identify inefficiencies, ineffective care, and preventable errors, and perform root cause analysis to identify gaps in best practice. In this course, you will explore various processes utilized for quality control and assurance to support performance improvement in the healthcare settings. Performance improvement tools and techniques explored during this course will include Root Cause Analysis (RCA), Plan-Do-Study-Act Cycle, Lean Six Sigma, project management, and process mapping. You will gain an understanding of how to apply effective performance improvement tools in the role of a nurse leader in health systems management.



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