Mar 28, 2024  
NCU Catalog - June 2017 (Amended) 
    
NCU Catalog - June 2017 (Amended) [ARCHIVED CATALOG]

Add to My Favorites (opens a new window)

HCA-5017 - Total Quality Management in Health Care

Semester Credits: 3 Weeks: 8
This course is designed to provide students the competence to identify the principles associated with Total Quality Management, Continuous Quality Improvement (CQI), Quality Assurance (QA), and Quality Control (QC). Students will learn the history and evolution of the quality movement in terms of theories, models, principles, and processes. This course also will facilitate the student’s ability to identify and solve quality problems found in all sectors within the healthcare organization through the application of all CQI tools, techniques, and current models. In addition, students will learn the differences between two highly regarded accrediting agencies, The Joint Commission (TJC) and the Baldrige National Quality Program (BNQP). Finally, students will learn how to identify process problems, collect data for process improvement, and propose improvements to the process.



Add to My Favorites (opens a new window)