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Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
Phone: 800.441.2962
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Arizona State Board for Private Postsecondary Education
1740 W. Adams Street, #3008
Phoenix, AZ 85007
Phone: 602.542.5709
Website: www.azppse.gov
If the student complaint cannot be resolved after exhausting the Institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Post-Secondary Education. The student must contact the State Board for further details.
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Arkansas Higher Education Coordination Board
114 East Capitol Ave.
Little Rock, AR 72201
Phone: 501.371.2000
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California Bureau for Private Postsecondary Education
2535 Capital Oaks Drive, Suite 400
Sacramento, CA 95833
Phone: 916.431.6924
Fax: 916.263.1897
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Colorado Commission on Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
Phone: 303.866.2723
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Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105
Phone: 860.947.1800
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Connecticut Department of Consumer Protection
165 Capitol Avenue, Room 110
Hartford, CT 06106
Phone: 860.713.6300
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Delaware Higher Education Office
Carvel State Office Building 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
Phone: 302.577.3240
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District of Columbia Education Licensure Commission
Office of the State Superintendent of Education
810 First Street, NE, 9th Floor
Washington, DC 20002
Phone: 202.442.4314
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Florida Commission for Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
Phone: 850.245.3236
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Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
Phone: 770.414.3300
Website: https://gnpec.georgia.gov/student-resources/complaints-against-institution
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Hawaii Post-Secondary Education Authorization Program Department of Commerce and Consumer Affairs
335 Merchant Street, Rm. 310
Honolulu, Hawaii 96813
Phone: 808.586.7327
Website: www.cca.hawaii.gov/hpeap/
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Idaho State Board of Education
PO Box 83720
Boise, ID 83720-0037
Phone: 208.334.2270
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Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
Phone: 217.782.2551
Website: www.ibhe.org
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Indiana Commission on Proprietary Education
302 W. Washington Street, Room E201
Indianapolis, IN 46204
Phone: 317.232.1320
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Iowa College Student Aid Commission
475 SW 5th Street, Suite D
Des Moines, IA 50319
Phone: 877.272.4456
Website: https://iowacollegeaid.gov/StudentComplaintForm
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Kansas Board of Regents
The University catalog outlines the process for filing and resolution of student complaints. If the student grievance cannot be resolved after exhausting the University’s grievance procedure, Kansas residents may file a complaint with the Kansas Board of Regents. The Board’s address is 1000 S.W. Jackson, Ste. 520, Topeka, KS 66612
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Kentucky Council on Postsecondary Education
1024 Capital Center Dr., #320
Frankfort, KY 40601-7512
Phone: 502.573.1555
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Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821
Phone: 225.342.4253
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Maine State Board of Education
23 State House Station Augusta, ME 04333
Phone: 207.624.6616
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Maryland Office of the Attorney General
National University is registered with the Maryland Higher Education Commission (MHEC). If a prospective or current student is not satisfied with the outcome of the institution’s internal complaint resolution process, the complaint may then be brought to the MHEC or Maryland’s Office of the Attorney General. Contact information for these offices are included below:
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Maryland Higher Education Commission
6 N. Liberty St., 10th Floor
Baltimore MD 21201
Phone: 800.974.0203
Website: www.mhec.state.md.us |
Maryland Office of the Attorney General Consumer Protection Division
200 Saint Paul St.
Baltimore MD 21202
Phone: 410.528.8662 |
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Massachusetts Board of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
Phone: 617.994.6950
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Michigan Department of Licensing and Regulatory Affairs
PO Box 30714
Okemos, MI 48864
Phone: 517.373.6551
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Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Phone: 651.642.0567
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Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Phone: 601.432.6372
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Missouri Department of Higher Education
205 Jefferson Street,
PO Box 1469
Jefferson City, MO 65102-1469
Phone: 573.751.2361
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Montana Office of the Commissioner of Higher Education
2500 Broadway St.,
PO Box 203201
Helena, MT 59620-3201
Phone: 406.444.6570
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Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
Phone: 402.471.2847
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Nevada Commission on Postsecondary Education Commission
8778 S. Maryland Parkway Suite 115
Las Vegas, NV 89123
Phone: 702.486.7330
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New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531
Phone: 603.271.2555
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New Jersey Commission on Higher Education
20 W. State Street
PO Box 542
Trenton, NJ 08625
Phone: 609.292.4310
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New Mexico Higher Education Department
If the student grievance cannot be resolved after exhausting the Institution’s grievance procedure, New Mexico residents may file a complaint with the New Mexico Higher Education Department. The Department’s address is: 2048 Galisteo Street, Santa Fe, NM 87505-2100, Telephone: (505) 476-8400,
Website: www.hed.state.nm.us
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New York Office of College and University Evaluation
5 North Mezzanine, Education Building
Albany, NY 12234
Phone: 518.474.2593
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North Carolina University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515-2688
Phone: 919.962.4558
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North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
Phone: 701.328.3180
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Ohio Board of Regents
30 East Broad Street, 36th Floor
Columbus, OH 43215
Phone: 614.466.6000
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Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus OH 43225
Phone: 614.466.2752
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Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Phone: 405.226.9100
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Oregon
Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission at the below address or by sending an email to complaints@hecc.oregon.gov.
Students may also access our Complaints web page at https://www.oregon.gov/highered/about/Pages/complaints.aspx
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Higher Education Coordinating Commission
3225 25th St. SE,
Salem, OR 97302 |
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Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900
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Pennsylvania Department of Higher Education
333 Market Street
Harrisburg, PA 17126-0333
Phone: 717.783.6788
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Rhode Island Board of Governors for Higher Education
RI Office of the Postsecondary Commissioner 560 Jefferson Boulevard
Warwick, RI 02886
Phone: 401.736.1118
Website: https://www.riopc.edu/page/student_complaint/
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South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
Phone: 803.737.2260
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South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
Phone: 605.773.3455
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Tennessee Higher Education Commission Division of Postsecondary School Authorization
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
Phone: 615.471.3605
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Texas Higher Education Coordinating Board College Readiness and Success Division
PO Box 12788
Austin TX 78711-2788
Phone: 512.427.6101
Website: www.thecb.state.tx.us/studentcomplaints
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Utah Department of Commerce Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84114
Phone: 801.530.6601
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Vermont Department of Education
120 State Street
Montpelier, VT 05620-2501
Phone: 802.828.3135
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Virginia State Council of Higher Education for Virginia James Monroe Building
101 N. 14th St.
Richmond, VA 23219
Phone: 804.225.2600
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Washington State Higher Education
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
Phone: 360.753.7800
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West Virginia Higher Education Policy Commission
1018 Kanawha Blvd. East, Suite 700
Charleston, WV 25301
Phone: 304.558.2101
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Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor PO Box 8696
Madison, WI 53708
Phone: 608.266.1996
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Wyoming Department of Education
2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002-0050
Phone: 307.777.7673
Registering a Complaint with National University’s Accrediting Organization Western Association of Schools and Colleges (WASC) Senior College and University Commission (WSCUC):
Students may file a complaint with the University’s institutional accrediting body by contacting the Western Association of Schools and Colleges (WASC) Senior College and University Commission at wascsr@wascsenior.org. Any student desiring to file a complaint must satisfy specific criteria as published in the official Complaint and Third-Party Comment Policy and must submit the required Complaint Form. The policy and form are available for download on the WSCUC Document List.
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WASC Senior College and University Commission (WSCUC)
985 Atlantic Avenue, Suite 100
Alameda, CA 94501
Phone: 510.748.9001
Website: wascsr@wascsenior.org |