Enrollment Services
Enrollment Services is comprised of the following teams:
Admissions - This area makes the initial contact with interested parties and prospective students to explain University programs and systems of delivery. Enrollment Advisors assist prospects through the application process. Please contact admissions@ncu.edu or 1-888-628-6911 for information.
Enrollment - This department provides final admissions support, collects required admissions documents prior to a student being accepted into the University, and has a primary goal of transitioning applicants into enrolled students. The Re-Entry Team is specifically geared towards the re-enrollment of past graduates and non-completers of the University. Please contact enrollmentspecialists@nu.edu or 1-888-628-6911.
Office of the Registrar
The Office of the Registrar is the official record-keeper of the University and is responsible for maintaining the accuracy and integrity of all academic records of current and former students. The Office provides for a variety of services to current and former students and external and internal constituencies. Responsibilities, assignments, and services include but are not limited to, reviewing, evaluating, and determining basis for admission; transfer credit evaluation and application; record maintenance; transcript processing; university withdrawal and dismissal; enrollment reporting; student record verifications; grade change processing; degree conferral, diploma processing, and guiding students through the publishing process of dissertations; policy management and catalog publication; and FERPA compliance. The official custodian of records at the University is the University Registrar. Additionally, the Office of the Registrar leadership serves as a member of various University Committees.
University Transcripts
Official Transcripts
National University’s transcript provider is Parchment. We do not accept transcript requests by phone, e-mail, or fax. Transcripts are $12.75 for paper copy and $10 for e-transcript with options for expedited shipping, for an additional cost.
Official transcript orders for Group-Based Students can be placed at National University. Official transcripts for Individual-Based Students can be placed at National University (Formerly known as Northcentral University).
National University is custodian of records for a number of institutions. These records are housed offline and require additional processing time. Select your school from the list below by clicking on the link below:
Unofficial Transcripts
National University Group-Based unofficial transcripts can be accessed any time via Student Portal: Academics Records > “Request Unofficial Transcript” > Report Type: Unofficial Transcript > “View Report”
If you require assistance with logging in or resetting your SSO password, please contact the IT Helpdesk at (858) 309-3580 or helpdesk@nu.edu.
National University Individual-Based unofficial transcripts can be ordered here.
To request a Group-Based Enrollment Verification, visit the Parchment website to place an order for Enrollment Verification. If you are requesting an enrollment letter with specific information, include letter requirements in the Special Instructions section.
For enrollment forms, attach the form that needs to be completed to the Enrollment Verification order in Parchment. There is no charge for Enrollment Verifications.
To request an Individual-Based Enrollment Verification, click here.
Questions regarding transcripts or the Parchment ordering process? Email: transcripts@nu.edu or call: 858-642-8260.
Academic and Finance Counseling
Academic and Finance Counselors, working in school-related teams, provide students with academic and financial support for their individual degree programs, and through frequent and scheduled contact with individual students, help support students as they matriculate through their program. Academic and Finance Counselors assist students with understanding policies and procedures that affect students’ academic experience as well as providing support with regards to the students’ financial account. Information about contacting Academic and Finance Counselors is found through the student portal.
Disability/ADA Services
In compliance with the Americans with Disabilities Act, the University assists qualified students with the opportunity to gain equal access to information and course contact through a process called academic accommodation. With the assistance of an academic accommodation (usually a time extension), a student who is otherwise qualified should be as successful as a student without a disability.
Disability/ADA Services can be reached at: SAS@nu.edu. For additional information, see the Student Rights & Responsibilities section.
E-mail Messages/Notices to Students
The Dean’s Office and faculty send notices, important information, and class or event details via e-mail to JD students exclusively at their university-issued University email address. Students must use their official university-issued email to communicate with the school, faculty, Dean’s Office, and financial aid/advising. You are expected to check your University email account regularly, and to read all emails from the JFK School of Law at National University, the Dean’s office, faculty, or financial aid/advising. You will be deemed to have notice of the contents therein whether you have read the email or not.
Academic Training Academy
The Academic Training Academy empowers all faculty and academic staff to excel through accessible, relevant training that advances student success for National University’s ANDers.
Academic Success Center (ASC)
The National University Academic Success Center (ASC) provides innovative services and resources that set the example for providing world-class support to online students and faculty. The ASC team is devoted to providing an inclusive and trustworthy environment where students are empowered to develop the skills needed to be successful in their course of study. Live real-time support is available via chat and text message. You may email or submit questions to the Ask a Coach service 24 hours a day, 7 days a week. For more information, visit the Academic Success Center website.
Writing Support – Available seven (7) days a week
Writing Coaches provide support for all stages of the writing process (APA, Bluebook, paragraph development, synthesis, legal writing, and research writing) through interactive live individual and small group sessions and asynchronous recorded coaching sessions.
Contact Information:
JFK School of Law at National University Academic Support Services
The JFK School of Law at National University has its own Academic Support services, designed to offer strategic supplementary activities that will assist students in building the knowledge and skills they need to excel in law school. Such services may include:
- Sessions focused on developing time management strategies, practicing case briefing, and reinforcing core competencies essential for success in law school.
- Special programs held throughout the year for graduating students to give them a jump start on their Bar study.
Further, all students are provided access to the BarBri bar exam review program from the start of their studies.
University Library
The Library offers a wide range of resources and service designed to meet the needs of all students. All resources and support services are available 24/7 online at the Library’s website, www.resources.nu.edu/library. You can find more information about the hundreds of databases and thousands of ebooks and videos on the website. Services range from live chat (available 24/7) to webinars and individual based research consultations. The website contains a wealth of resources that you can use at your convenience to learn more about how to most effectively conduct library research. The library also provides free document delivery of items outside of our collection through our interlibrary loan service.
Hours (Pacific Time, excluding holidays and breaks)
- Monday - Thursday 8 a.m. - 9 p.m.
- Friday 8 a.m. - 5 p.m.
- Saturday 9 a.m. - 5 p.m.
- Sunday 10 a.m. - 9 p.m.
Contact Information
The Commons
The Commons is the internal virtual space for the University community – students, faculty, and team members – to meet, contribute, and share ideas and support outside of the program courses. The Commons gives you the opportunity to be directly connected to your University communities through the student portal.
The Commons was created to provide University students, faculty, and team members with an opportunity to connect and engage, virtually.
The Commons allows you to:
- Follow various communities
- Virtually meet your faculty and students
- Share experiences and support
- Read what others are doing and thinking
- Receive school announcements
- Follow conversations about issues in your field
- Start a conversation on a topic of interest
- Receive email alerts when new activity occurs in the communities you belong in
National University Student Email Address
Upon enrollment, all students will be issued an official National University student email address. National University’s email services support the educational and administrative activities of the University and serve as a means of primary and official communication by and between users and the University. Upon admission, National University uses the official student email address to communicate important announcements to its students regarding financial aid, student accounts, advising, grades, student records and more. It is important that students access the official student email account. Email services are provided only while a student is enrolled in the University.
Student Portal
National University offers all students online real-time access to their academic, financial and personal records and other pertinent information. Through the student portal, accessible from the University’s home page, students can access their online classes, grades, Academic Advisement Report (AAR), textbook requirements, online bookstore, financial aid checklists and student accounts.
Office of Student Affairs
The Student Relations Specialist in the Office of Student Affairs (OSA) serves the National University community by advocating for accepted norms of fairness, ethical behavior, adherence to the letter and spirit of National University policies, and prevention of delay, complication and unresponsiveness in the application of University rules and processes. In the Office of Student Affairs, we strive to fulfill the mission of the University by serving as an informal and impartial mediator and resolution center.
The Office of Student Affairs strives to create a non-judgmental and safe forum to voicing of their concerns as well as collaborative and respectful problem solving. The OSA is designated neutral and, as such, does not advocate for an individual or specific point of view. Following an investigation, the OSA provides options and support in resolution as well as feedback to National University Administration about policies, practices, and structures that may contribute to confusion, conflict and discord in the community.
For help identifying alternative courses of action, please contact the Student Relations Specialist:
Office of Student Affairs - National University
Career Services
National University Career Services offers quality career and employment resources to help students and alumni identify and fulfill their career goals. We will help you define your unique potential for success and foster lifelong professional and career development skills. You will benefit from our innovative programs, exceptional support, and expanded employment opportunities. Career Services are available online, including self-service resources on our website. Our career management portal, Handshake, connects you with employers and enables you to easily attend career fairs and events, post your resume, search for open positions, and apply online.
For more information about Career Services and its services, visit our website careerservices.nu.edu, call 858.541.7950, or email: careerservices@nu.edu.
The University does not guarantee employment, and student referrals to prospective employers are not based on direct contact with the employer regarding current job openings. Placement services provided by the school are offered as an assistance in supporting the student while they search for placement but is not offered as an assumption of the responsibility for finding the student a job.
Testing Services
Students at National University have the opportunity to demonstrate their knowledge about a wide array of subjects for course credit. NU Testing Services can assist you in selecting, scheduling, and preparing for appropriate exams based on your academic plan. Testing services include ACCUPLACER testing, DSST, CLEP, Sophia, StraighterLine, and Credit by Exam/Challenge Exam. You can find information about Testing Services at www.nu.edu/testingservices.
Testing Services
Center for Student Engagement and Activities
National University is proud to support student clubs and organizations. Joining a club is a great way to meet new people and enhance your leadership and teamwork skills, as well as gain a support network that could last far beyond graduation.
National University offers 15 student organizations (and counting!) across a variety of programs and interests.
To join a student organization:
Interested in starting your own student organization? Check out the requirements in our CSEA Student Handbook, starting on page 7.
CSEA Student Learning Outcomes
Membership in student organizations supports the following four SLOs
- Apply effective communication strategies for in-person and online interactions, including meetings, professional websites, and social media platforms.
- Synthesize connections among experiences outside of the formal classroom (including life experiences, co-curricular, and academic experiences such as internships and travel abroad) to deepen understanding of fields of study and to broaden own points of view.
- Evaluate and apply diverse perspectives to complex topics to demonstrate an empathetic understanding of multiple worldviews and cultures.
- Utilize various leadership behaviors to support a constructive team climate, including teamwork and conflict resolution.
For more information contact:
Center for Student Engagement and Leadership
Alumni and Community Relations
As a graduate of National University, Northcentral University, or John F. Kennedy University, you are a part of the Alumni Association uniting you with a community of over 240,000 well-connected, highly-educated professionals. What does it mean to be part of an alumni community? It’s about lifelong learners making lifelong connections and tapping into lifelong resources and benefits.
Upon graduation you are automatically a member of the Alumni Association. There are no dues, fees, or memberships to apply for.
Your membership includes several benefits and resources including:
- NU Speaker Series
- NU Mentoring Network
- Alumni Events
- NU Alumni Connection Newsletter
- Share your story: NU in the News & Class Notes
The University does not offer job placement assistance and cannot guarantee job placement upon program/course completion or upon graduation.
For more information, visit https://www.alumni.nu.edu, email alumni@nu.edu, or call 858-642-8095.
National University Foundation
The National University Foundation was created to spread the hope of a rich and rewarding life to non-traditional, working, and military students who often face overwhelming barriers to higher education. By offering pathways to possibility, National University Foundation donors are changing the world, one student at a time. You can help students go from aspiration to achievement at National University in several ways - from one-time or recurring gift donations to corporate matching gifts to legacy-building gift planning. National University Foundation is a 501(c)(3) EIN 20-1269904, so every gift is a charitable donation.
To learn more about the Foundation and ways to give, visit https://www.nu.edu/nu-foundation, email foundation@nu.edu or call 858.642.8942.
Student Wellness
At National University, we believe holistic wellness is integral to student learning and success. Wellness is a practice that’s cultivated over time. Our Student Wellness staff can help students connect to support for matters impacting their academic journey, such as:
- Mental health concerns (anxiety, depression, etc.)
- Housing, financial, and food insecurities
- Financial wellness and budgeting
Student Wellness staff provide support through individualized case management services as well as referrals to University and community resources
Behavioral Intervention Team (BIT)
The BIT works to assist students who display behaviors that are concerning, disruptive, or threatening in nature and that potentially impede their own or others’ ability to participate successfully or safely in the university community. The BIT primarily focuses on students who:
- Reported suicidal thoughts/plans
- Made a threat to someone else
- Made a threat to the broader community
The BIT employs proactive and collaborative strategies to identify, assess, and mitigate risks to community member wellbeing using an interdepartmental meeting forum and shared decision-making. While the team does not hold jurisdiction over non-National University community members, the team reserves the right to include any relevant person of concern or witness in the assessment and intervention process, regardless of enrollment status.
In the process of threat assessment, the BIT utilizes publicly available information, University records, voluntarily disclosed student or peer reports, and mandated assessments. Students may be asked to complete a mandatory assessment with either a University official or a preferred outside provider at no cost to the student. Mandated assessments are considered only when a student of concern crosses the elevated threshold on the NaBITA Risk Rubric and the assessment is necessary in making decisions regarding re-enrollment, program continuation, or a return to class.
Once a level of risk or threat is determined using the NaBITA Threat Assessment tool, the BIT then deploys the intervention techniques and strategies appropriate to that level of risk. Interventions are based on the NaBITA Threat Assessment Tool’s recommendations for action based on the established risk level. The authority to take the recommended action or implement the intervention rests with the core members’ official capacity at the university.
Behavioral Intervention Team Chair: J.B. Robinson, PhD, Dean of Students
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