Grade Appeal Procedure

Appeals must be submitted, along with supporting documentation, through the online Grade Appeal form located in NCUOne, no more than 10 calendar days after the final course grade has posted. All appeals are reviewed by the applicable School Dean or designee. The appeal decision made under the authority of the Dean or designee is final.

Responsibility	Action
Student	Discuss grade concerns with faculty member in order to resolve discrepancy. If the issue is not resolved, submit online Grade Appeal request and supporting documentation no more than 10 calendar days after the final course grade has posted
Faculty Member	Respond to online Grade Appeal request within five (5) business days of receipt.
Dean (or Designee)	Review online Grade Appeal requests and render a final decision on the grade within five (5) business days after receiving the faculty response. NOTE - If the faculty member does not respond within their allotted time, the Dean or designee will render a final decision without a faculty response.

Exception - If a student is unable to access the online Grade Appeal request, they should contact their assigned Academic and Finance Counselor for instructions on how to submit a paper Grade Appeal form. See above table for timeframes for submission, faculty response, and Dean’s final decision.